Setembro 2025 vol. 13 num. 1 - 12º Congresso Internacional de Design da Informação

CIDI 2025 - Open Access.

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Wayfinding design baseado em evidências: uma aplicação no ambiente do hospital infantil Instituto Fernandes Figueira

Evidence-based wayfinding design: an application in the environment of the Instituto Fernandes Figueira children's hospital

Bara, Guilherme A. G. ; Freitas, Sydney F. de ; Smythe, Kelli C.A.S. ;

CIDI 2025:

Este estudo objetivaidentificar fluxos, elementos informacionais, uso do espaço e o comportamento informacional dos usuários de wayfindingdesign no hospital infantil Instituto Fernandes Figueira. Os pacientes e seus pais, passam um período aguardando para serem atendidos, o que os tornam propensos a variações no estado emocional. Assim, utilizou-se o método Wayfinding Informational Behavior (WIB) e o caso de estudo foi o Instituto Fernandes Figueira/Fiocruz. Constatou-se que o espaço não atende às principais necessidades de orientação e há problemas informacionais, mas, a partir das evidências encontradas, o wayfinding impactaria a experiência do usuário.

CIDI 2025:

This study aims to identify flows, informational elements, use of space and user behavior from wayfinding design at the children's hospital Instituto Fernandes Figueira. Patients and their parents spend a period waiting to be seen, which makes them prone to variations in their emotional state. The Wayfinding Informational Behavior (WIB) method was applied and the case study was the Instituto Fernandes Figueira/Fiocruz. It was found that space does not meet the main orientation needs and there are informational problems, but based on the evidence found, wayfinding would have an impact on the user experience.

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Palavras-chave: wayfinding, orientação espacial, hospital, pediatria, comportamento informacional,

Palavras-chave: wayfinding, orientación espacial, hospital, pediatría, comportamiento informativo,

DOI: 10.5151/cidi2025-1091151

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Como citar:

Bara, Guilherme A. G.; Freitas, Sydney F. de; Smythe, Kelli C.A.S.; "Wayfinding design baseado em evidências: uma aplicação no ambiente do hospital infantil Instituto Fernandes Figueira", p. 914-927 . In: . São Paulo: Blucher, 2025.
ISSN 2318-6968, DOI 10.5151/cidi2025-1091151

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