Nathan Peixoto Oliveira, André Martins de Oliveira, Rômulo Henrique Gomes de Jesus, Danielle Gonçalves de Oliveira Prado, Thiago Fernandes Lima,
SHARED SERVICE CENTER: MEASURING PERFORMANCE FROM THE PERSPECTIVE OF THE CUSTOMER, SUPPLIER AND THEORY,
Simpósio de Pesquisa Operacional e Logística da Marinha - Publicação Online,
Volume 3,
2020,
Pages 2591-2604,
ISSN 21756295,
http://dx.doi.org/10.5151/spolm2019-187
(www.proceedings.blucher.com.br/article-details/shared-service-center-measuring-performance-from-the-perspective-of-the-customer-supplier-and-theory-34602)
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