@article{Pizatto20144,
    title="PESQUISA EXPLORATÓRIA EM DESIGN DE SERVIÇO NUM AMBIENTE HOSPITALAR",
    journal="Blucher Design Proceedings",
    volume="2",
    number="9",
    pages="1054 - 1065",
    year="2016",
    note="",
    issn="23186968",
    doi="http://dx.doi.org/10.5151/despro-ped2016-0090",
    url="www.proceedings.blucher.com.br/article-details/pesquisa-exploratria-em-design-de-servio-num-ambiente-hospitalar-24326",
    author="Carolina Pizatto", "Ricardo Alexandre Leite Martins",
    keywords="",
}