@article{Liu20144,
    title="A SOCIO-TECHNICAL PERSPECTIVE ON SERVICE DESIGN IN SCOTTISH CARE",
    journal="Blucher Design Proceedings",
    volume="11",
    number="4",
    pages="979 - 986",
    year="2023",
    note="",
    issn="23186968",
    doi="http://dx.doi.org/10.5151/ead2023-5GLA-09FULL_SociotechnicalServiceDesign_Liu",
    url="www.proceedings.blucher.com.br/article-details/a-socio-technical-perspective-on-service-design-in-scottish-care-38855",
    author="Jiashuo Liu",
    keywords="None",
}