@article{Mota20144,
    title="APLICAÇÃO DO BUSINESS PROCESS MANAGEMENT EM UMA CLÍNICA
ODONTOLÓGICA UNIVERSITÁRIA",
    journal="Blucher Engineering Proceedings",
    volume="7",
    number="3",
    pages="2589 - 2607",
    year="2020",
    note="",
    issn="23577592",
    doi="http://dx.doi.org/10.5151/viisimep-315828",
    url="www.proceedings.blucher.com.br/article-details/aplicao-do-business-process-management-em-uma-clnica-odontolgica-universitria-35266",
    author="Diego Silva Mota", "Jair Paulino de Sales",
    keywords="",
}