@article{=Bozzi20144, title = "E-COMMERCE EM INTERFACES DIGITAIS: IDENTIFICANDO PROBLEMAS ERGONOMICOS", journal = "Blucher Design Proceedings", volume = "3", number = "11", pages = "2308-2319", year = "2017", note = issn = "2318-6968" doi ="http://dx.doi.org/10.5151/16ergodesign-0243", url ="https://www.proceedings.blucher.com.br/", author = "Bozzi,Carolina", author = "Mont’Alvão,Claudia", keywords = "e-commerce", keywords = "UX", keywords = "usabilidade", }