@article{=PASSOS20144, title = "DESIGN CONTEXTUAL: UM ESTUDO DE UM SISTEMA DE TRANSPORTE URBANO SOB A ÓTICA DO DESIGN CENTRADO NO USUÁRIO", journal = "Blucher Design Proceedings", volume = "2", number = "1", pages = "1014-1025", year = "2015", note = issn = "2318-6968" doi ="http://dx.doi.org/10.5151/15ergodesign-77-E018", url ="https://www.proceedings.blucher.com.br/", author = "PASSOS,Marcel de Oliveira", author = "SANTA ROSA,José Guilherme", keywords = "design centrado no usuário, design contextual, grupo focal, observações participantes, mobilidade urbana.", keywords = "user-centered design, contextual design, focus group, participatory observations, urban mobility.", }