Sustainable Product Service Systems Design: Tools for Strategic Analysis

Sustainable Product Service Systems Design: Tools for Strategic Analysis

SANTOS, A.

Artigo Completo:

The present paper discusses the tools for phase of Strategic Analysis for the process of Sustainable Product-Service System Design. It explores the cumulative experience obtained at the Design & Sustainability Research Center of UFPR, on case studies developed with companies on the period between 2006 to 2016. When compared with the MSDS Method the case studies presented a stronger emphasis on tools derived from administration (ex: Ansoff matrix, BCG matrix, Canvas, SWOT chart, Slack matrix, Polarity Diagram) and, very importantly, from the service design community (ex: bluepring, customer journey, touchpoint matrix).

The present paper discusses the tools for phase of Strategic Analysis for the process of Sustainable Product-Service System Design. It explores the cumulative experience obtained at the Design & Sustainability Research Center of UFPR, on case studies developed with companies on the period between 2006 to 2016. When compared with the MSDS Method the case studies presented a stronger emphasis on tools derived from administration (ex: Ansoff matrix, BCG matrix, Canvas, SWOT chart, Slack matrix, Polarity Diagram) and, very importantly, from the service design community (ex: bluepring, customer journey, touchpoint matrix).

Palavras-chave:

DOI: 10.5151/sbds-issd-2017-043

Referências bibliográficas

• [1] AMARAL, D. C. & ROZENFELD, H. Integrating new product development process references with maturity and change management models. International Conference on Engineering Design,
• [2] ICED`07, Cite Des Sciences et de L´Industrie, Paris, France, 2007.
• [3] ROBSON, C. & McCARTAN, K. Real World Research, 4th Edition, Wiley, 2016.
• [4] ROZENFELD, H. . Reference model for managing product development. In: Günther Seliger. (Org.). Sustainability in Manufacturng. 1 ed. Berlim: Springer, 2007, v. , p. 193-206.
• [5] VEZZOLI, C.; KOHTALA, C.; SRINIVASAN, A.; DIEHL, J.C.; FUSAKUL, S. M.; XIN, L.; SATEESH, D. Product-Service System Design for Sustainability. Greenleaf, 2014.
• [6] YIN, R. Case Study Research: Design and Methods (Applied Social Research Methods), SAGE Publications, Inc; 4th edition, 2008.

Como citar:

SANTOS, A.; "Sustainable Product Service Systems Design: Tools for Strategic Analysis", p-268-274. In: Anais do Simpósio Brasileiro de Design Sustentável e International Symposium on Sustainable Design 2017. São Paulo: Blucher, 2017.
ISSN 23186968, DOI 10.5151/sbds-issd-2017-043