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(Re)positioning uncertainty in design processes: How to address the complex challenges we face.

(Re)positioning uncertainty in design processes: How to address the complex challenges we face.

Barco Fernandez, Angelica ;

Full paper:

This article is part of a research that tries to analyze how different attitudes towards uncertainty in design processes are influencing the evolution of the discipline itself —its raison d’être— and the role that designers are acquiring as managers of uncertainty, as facilitators of unconventional approaches, with the ability to address complex and systemic challenges, in short, as agents of change helping to make better decisions. We bring together prior works on uncertainty perception in the design and management literature, focusing mainly on new approaches, and we map different design attitudes towards uncertainty, detecting two main approaches a) reducing it versus b) taking advantage of it. We analyze how the attitude towards uncertainty allows us to (re)define the role of design at the present time in terms of its ability as a discipline to address complex and systemic challenges.

Full paper:

This article is part of a research that tries to analyze how different attitudes towards uncertainty in design processes are influencing the evolution of the discipline itself —its raison d’être— and the role that designers are acquiring as managers of uncertainty, as facilitators of unconventional approaches, with the ability to address complex and systemic challenges, in short, as agents of change helping to make better decisions. We bring together prior works on uncertainty perception in the design and management literature, focusing mainly on new approaches, and we map different design attitudes towards uncertainty, detecting two main approaches a) reducing it versus b) taking advantage of it. We analyze how the attitude towards uncertainty allows us to (re)define the role of design at the present time in terms of its ability as a discipline to address complex and systemic challenges.

Palavras-chave: uncertainty, design processes, design thinking, decision making, design management,

Palavras-chave: uncertainty, design processes, design thinking, decision making, design management,

DOI: 10.5151/ead2023-1BIL-01Full-05Barco

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Como citar:

Barco Fernandez, Angelica; "(Re)positioning uncertainty in design processes: How to address the complex challenges we face.", p. 66-77 . In: 15th International Conference of the European Academy of Design. São Paulo: Blucher, 2023.
ISSN 2318-6968, DOI 10.5151/ead2023-1BIL-01Full-05Barco

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