Artigo Completo - Open Access.

Idioma principal | Segundo idioma

Improper Program Management-Induced System Archetypes

Improper Program Management-Induced System Archetypes

Sales, Luciano da Silva Bastos; Barbalho, Sanderson César Macêdo; Augusto, Rodrigo; Cristina, Elaine;

Artigo Completo:

Projects and programs: those two concepts are not one same side of a coin or even two different sides of a same coin. Despite the growing consensus among the project management community around the differences between the two topics, many organizations still fail to adopt a governance framework that considers such differences. The consequence is a domino effect: programs are treated as large projects, short-term focus values only the delivery of capabilities by component projects, an unhealthy internal competition between said projects is established, the organization's resources are burdened, and ultimately, organizations fail to realize benefits to their full potential. In this paper, we show that such situation fits into two well-known system archetypes, namely "Success to the Successful" and "Tragedy of the Commons". As case-study, we present a large, multi-year, multi-million Brazilian Government initiative, as well as the results achieved by said initiative, before and after a proper governance framework was in place. We also use System Dynamics (SD) to simulate and demonstrate said results, but also to forecast the expected results for the years yet to come, now that the programs and projects are given the proper treatment.

Artigo Completo:

Projects and programs: those two concepts are not one same side of a coin or even two different sides of a same coin. Despite the growing consensus among the project management community around the differences between the two topics, many organizations still fail to adopt a governance framework that considers such differences. The consequence is a domino effect: programs are treated as large projects, short-term focus values only the delivery of capabilities by component projects, an unhealthy internal competition between said projects is established, the organization's resources are burdened, and ultimately, organizations fail to realize benefits to their full potential. In this paper, we show that such situation fits into two well-known system archetypes, namely "Success to the Successful" and "Tragedy of the Commons". As case-study, we present a large, multi-year, multi-million Brazilian Government initiative, as well as the results achieved by said initiative, before and after a proper governance framework was in place. We also use System Dynamics (SD) to simulate and demonstrate said results, but also to forecast the expected results for the years yet to come, now that the programs and projects are given the proper treatment.

Palavras-chave: System Dynamics, Project Management, Program Management, Benefits Management, System Archetypes, Governance,

Palavras-chave: System Dynamics, Project Management, Program Management, Benefits Management, System Archetypes, Governance,

DOI: 10.5151/cbgdp2017-066

Referências bibliográficas
  • [1] ARTTO, K.; MARTINSUO, M.; GEMUNDEN, H.; MURTOARO, J. Foundations of program management: A bibliometric view: International Journal of Project Management, v. 27: p. 1-18, 2009.
  • [2] BRAUN, W. The System Archetypes. 200
  • [3] BREESE, R.; JENNER, S.; SERRA, C.E.M.; THORP, J. Benefits management: Lost or found in translation: International Journal of Project Management, v.33, p.1438-1451, 2015.
  • [4] FORD, D.; STERMAN, J. Dynamic modeling of product development processes: System Dynamics Review, v.14, p.31-68, 1998.
  • [5] FORRESTER, J. Some basic concepts in system dynamics. In: Report Nr D-4894. Massachusetts Institute of Technology, Sloan School of Management, 2009.
  • [6] PELLEGRINELLI, S. The importance of context in programme management: An empirical review of programme practices: International Journal of Project Management, v. 25, p.41-55, 2007.
  • [7] PROJECT MANAGEMENT INSTITUTE (PMI). SPM. USA: Author. 2013.
  • [8] RIJKE, J.; HERK, S.; ZEVENBERGEN, C.; ASHLEY, R.; HERTOGH, M.; HEUVELHOF, E. Adaptative programme management through a balanced performance/strategy oriented focus: International Journal of Project Management, v.32, p.1197-1209, 2014.
  • [9] SALES, L.; ROSES, K.; PRADO, H. Application of dynamic balanced scorecard in the Brazilian Army information technology governance: Gestão e Produção. v. 23, p.757-770, 2016.
  • [10] SENGE, P. The Fifth Discipline: The Art & Pratice of the Learning Organization . New York: Currency Doubleday, 1990.
  • [11] SERRA, C., KUNK, M. Benefits realisation management and influence on Project success and on the execution of business strategies: International journal of Project Management, v.33, p.53-66, 2015.
  • [12] SPICAR, R. System Dynamics Archetypes in Capability Planning, Procedia Engineering v.69, p.1350-1355, 2014.
  • [13] STERMAN, J. Business Dynamic: System Thinking and Modeling a Complex World. Boston: McGraw-Hill, 2000.
  • [14] THE CABINET OFFICE (TCO). MSP. UK: Author. 2011.
  • [15] THIRY, M. Program Management. Farnham: Gower Publishing Limited, 2010.
  • [16] WOLSTENHOLME, E. System Enquiry – a System Dynamics Approach. Wiley: Chichester, 1990.
  • [17] WOLSTENHOLME, E. Towards the definition and use of a core set of archetypal structures in system dynamics: System Dynamics Review, v.19, p.7–26, 2003.
  • [18] YU, A., KITTLER, M. Matching programme structure to environment: A comparative study of two IS-based change programmes: International Journal of Project Management, v. 30, p. 740-749, 2012.
Como citar:

Sales, Luciano da Silva Bastos; Barbalho, Sanderson César Macêdo; Augusto, Rodrigo; Cristina, Elaine; "Improper Program Management-Induced System Archetypes", p. 647-656 . In: . São Paulo: Blucher, 2017.
ISSN 2318-6968, DOI 10.5151/cbgdp2017-066

últimos 30 dias | último ano | desde a publicação


downloads


visualizações


indexações